PRIVACY POLICY

Last updated: January 20. 2026

Young Shepherd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.

1. Information We Collect

When you visit or make a purchase from our website, we may collect:

• Name, email address, phone number

• Billing and shipping address

• Payment information (processed securely by third-party providers)

• Order history and customer support communications

• Device information, IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Prevent fraud and ensure security

• Comply with legal obligations

3. Sharing Your Information

We share personal information only as necessary with:

• Shopify, which powers our store

• Payment processors and shipping carriers

• Service providers who help operate our business

Your information may be transferred outside Canada, including to the United States, where it may be subject to local laws.

4. Cookies

We use cookies and similar technologies to improve site functionality and analytics. You may disable cookies through your browser settings, though some features may not function properly.

5. Your Rights

You have the right to:

• Access your personal information

• Request corrections

• Withdraw consent where permitted by law

To exercise your rights, contact us using the information below.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

8. Contact Us

📧 support@youngshepherd.com
📍 Markham, Ontario, Canada